How do I request a Price Match?
We recognise that despite everything we do to provide our products at low prices we can’t always be the lowest at every instant on everything. If you see the same in-stock item on a British competitor’s website for less, email us a screen shot to firstname.lastname@example.org with the subject line "Price match request".
We will verify that competitor’s product is confirmed as being in stock and available for sale and we'll get back to you within a few hours with an offer to buy from us at the same price.
What are the exclusions?
- Shipping Prices
- Clearance sales, short dated items or products with pricing set significantly lower than the recommended retail price or market value
- Products shipped from or sold on marketplaces or auction sites
- Products on overseas based websites
- Loyalty programs, or bulk purchases
- Offers not available to the general public - including trade, special event, club or membership offers